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Services

Permanent Placements

Leading the way in contact centre, administration & customer experience recruitment since 1998, TactiCall offers a robust and tailored selection process for the recruitment of your most valuable asset, your people.

Working across all position levels from frontline through to executive management, TactiCall offer the expertise and experience to deliver a reliable permanent recruitment solution that matches your needs.

TactiCall Offers
    • Assessment centre methodology

    • Comprehensive guarantee

    • Cost-effective solutions

    • Reliability

    • Timeliness

    • Fairness

    • Expert consultants

    • Tailored solutions

Temporary/Contract Placements

Supporting the need for a more contingent workforce, TactiCall offer both temporary and contract labour hire options to meet varying business demands.

From frontline to specialists, to leadership roles, TactiCall can support you with a staffing solution that delivers flexibility on time, every time.

Whether it is an individual or a large team, TactiCall has a wealth of experience in responding to clients’ needs 24 hours a day 7 days a week. TactiCall support both planned and unplanned events that require the right people, in the right place at the right time.

TactiCall Delivers
    • High volume / rapid response recruitment

    • Robust assessment processes

    • 24 / 7 contact

    • Seamless administration

    • Short or long term placements

    • Individual or project team recruitment

Temporary to Permanent

Sometimes we all want to “try before we buy”. In today’s world of the importance of securing the right fit for both our clients and candidates is vital to the success of a team or a new initiative.

TactiCall’s tailored temporary to permanent recruitment solution provides both flexibility and security for all stakeholders and is an ideal way to ensure a successful long term outcome for clients and candidates. TactiCall prides itself on providing tailored, flexible solutions for clients which encourage ongoing long term relationships.

Several of our clients have used this service in circumstances where a new initiative is being trailed within their business or when short term FTE restrictions are in place. The quality of candidates TactiCall has provided has resulted in many successful project outcomes and permanent opportunities for our valued temporary staff who have gone on to successful long term careers within our clients’ business.

Modular / Part Process

Whether you are assessing internal staff for development opportunities or seeking extra support to enhance your own selection process, TactiCall can tailor a recruitment solution specifically to suit your needs.

Any component of TactiCall’s range of services can be provided including recruitment process design, application management, resume assessment, telephone screening, assessment centre facilitation and administration, interviews, roleplays, aptitude tests and personality profiling, pre-employment checks, and reference checking.

TactiCall Delivers:
    • Flexibility

    • Robust assessment processes

    • cost-effective solutions

    • A comprehensive range of services and assessments

    • Tailored solutions

    • Expert consultants

Project and Event Response Staffing

TactiCall understands that things can change quickly and there is a need to have quality fully assessed staffed ready at all times.

For this reason, in many natural disasters and one-off events, private companies and government departments and agencies have called on TactiCall to provide immediate rapid response staffing solutions.

An example of this is a Queensland flood event where TactiCall mobilised 100 temporary staff within 48 hours over a long weekend.

TactiCall’s systems and processes are all in the cloud allowing us to respond and action your staffing needs immediately.

Some examples include:
    • Campaign Management

    • Disaster and Emergency Response

    • Implementations and Upgrades

    • Managed Workforces

    • Mass Marketing Campaigns

    • Startups