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Employers

The TactiCall Difference

TactiCall is committed to providing the right people for your business. Whether it’s customer service jobs in Brisbane, business support, social media or digital communications skills you are looking for, we believe in open communication, listening to your needs, understanding your business and providing the best people. On time, every time. Unlike some other customer service recruitment agencies, we have over 60 years of combined experience to ensure we know what it takes to find the right candidate for your position whether it be permanent, temporary/contract, or rapid response staffing.

At TactiCall, we work for a true partnership with our clients by understanding your values, culture, and staffing needs now and in the future. Our thorough and robust recruitment methodology, a large qualified database of talent, and intimate knowledge of our market ensure we deliver the best people with the best fit for you.

Want to learn more about what sets us apart from other customer service recruitment agencies? Whether you’re looking to fill customer services jobs in Brisbane or other cities across Australia, we can help! Get in touch with us today to learn more about our services and how we can assist you.

Contact Centre and Customer Experience

Since 1998, TactiCall has forged a reputation of delivering high quality frontline, management, temporary and permanent staff to many contact centres across all industries.

TactiCall’s robust and thorough recruitment methodology ensures the best, most appropriate people are provided to you in the shortest time possible.

Our success and experience in this area has resulted in TactiCall being awarded preferred supplier status to many private and Government business entities.

TactiCall has vast expertise in providing tailored staff at each stage of the customer cycle covering all business touchpoints including:

    • Account Managers

    • Business Analysts

    • Case Managers

    • Collections Officers

    • Complaint Managers

    • Contact Centre Managers

    • Customer Relations Officers

    • Customer Service Advisors

    • Customer Service Consultants

    • Customer Service Managers

    • Executives

    • Help Desk

    • Inbound Sales Consultants

    • Learning and Development Officers

    • Lending Officers

    • Operations Managers

    • Outbound Sales Consultants

    • Project Management

    • Quality Analysts / Advisors

    • Reporting Analysts

    • Retention Specialists

    • Scripting

    • Team Leaders

    • Telephony Specialists

    • Workforce Planning

    • Written Correspondence

Business Support

TactiCall understands that within a business environment, where things can change quickly, communication and flexibility are the keys to success. Whether it’s recruiting frontline staff or behind-the-scenes administrative personnel, TactiCall prides itself on finding the most appropriate people to support your business on time, every time.

TactiCall’s team recruits across a range of business support positions including:

    • Administration Assistants

    • Claims Officers

    • Clerical Officers

    • Data Entry Operators

    • Document Management

    • Facilities Officers

    • Fulfilment Officers

    • Office Managers

    • Project Managers

    • Reception

    • Switchboard

    • Reception