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Technical Assistance Officer | Heavy Vehicle Assessment

Technical Assistance Officer | Heavy Vehicle Assessment

Contract type: Permanent
Location: Queensland
Specialisation: Permanent
Date: 2024-06-03
Salary: $80000 - $95000 per annum, Benefits: $85,817+Super
Reference: JO-2405-5383-3
Contact name: Kris Degraaf
Contact email:

Job description

  • Permanent Position - opportunity to start immediately
  • Monday to Friday only
  • $85,817.38 p.a. plus super and great benefits
  • Full time hours - great team culture
The National Heavy Vehicle Regulator (NHVR) is Australia’s regulator for all heavy vehicles. Their vision is to have a safe, efficient, and productive heavy vehicle industry serving the needs of Australia, with a strong commitment to customer service.
The Operations Division ensures continued and improved operational processes for customers and service users of the NHVR. Accountable for safety and compliance across NHVR. Providing support in the delivery of an efficient and accurate application process, which at times may be complex.
What is on offer:
  • A fantastic team environment
  • An attractive starting salary of $85,817.38p.a plus super
  • Generous employee benefits focused on your well being
  • Full Time hours - Monday to Friday
  • A pure service environment with a focus on quality outcomes and adding value
  • A great leadership team with a passion for their people and customers
  • The opportunity to have input into the operations to maintain best practice as we grow this fantastic team.
  • A comprehensive induction program and ongoing coaching.
  • Immediate start, however able to accommodate notice period for right person
About the role:

The position will see you proving exceptional service to all customers and stakeholder. Working as part of a dedicated team, you will deliver an efficient and accurate application process including alignment to business priorities of safety and compliance and provide advice as it relates to heavy vehicles, infrastructure and technology solutions to support applications and case management, which may at times be complex in nature
What you will bring to the role:
  • Demonstrated ability to contribute to a collaborative and highly effective team to ensure best outcomes.
  • Strong verbal and written communication skills.
  • Strong data entry skills
  • Keen eye for detail
  • Well-developed analytical, problem solving and evaluation skills and the ability to apply sound judgement to decision making.
  • Technical capability – prior experience of analysing plans or administering complex detail will be viewed favourably
  • Ability to rapidly acquire, a sound working knowledge of the NHVR and relevant legislation, policies, and procedures
  • High levels of motivation and a commitment to your own performance with the ability to receive and provide constructive feedback
  • A great team player who can build and maintain great relationships with internal and external stakeholders
  • A keen interest in transport, logistics and heavy vehicles is a distinct advantage
  • Strong PC and system skills – solid knowledge of MS Excel required
This role will see you working 38 hours per week - Monday to Friday.
Induction training will be provided in a blended environment where you will learn systems, processes and procedures.
We are actively recruiting so act now to be part of an organisation that truly values their people and their customers.


Kris Degraaf

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