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Customer Service Administrator

Customer Service Administrator

Contract type: Permanent
Location: Brisbane
Specialisation: Permanent
Date: 2021-12-26
Salary: $45000 - $55000 per annum, Benefits: $48-$52K + Super
Reference: JO-2112-4625
Contact name: Kris Degraaf
Contact email: krisd@tacticall.com.au

Job description

TactiCall is a leading Queensland based recruitment agency specialising in service and administrative orientated roles, at all levels, with an enviable reputation for our client relationships and quality placements in temporary, contract and permanent positions.

This position will see you working closely with our candidates supporting them through the recruitment process with a range of leading edge assessment services. This is a high volume, fast paced environment with constant deadlines including the following tasks:
  • First point of contact for inbound calls and face to face candidate communication
  • Outbound follow up calls
  • Reference checking calls
  • Administering testing
  • Database management
  • High volume inbox management
  • Team administration tasks and general support
  • Administrative support to Directors

To be successful in this role you will have:
  • You have a warm approach and know how to build rapport instantly
  • Exceptional communication skills
  • You understand social media's place in the industry
  • An excellent attention to detail and be highly organised
  • A passion for customer service
  • A genuine interest in people and behaviours
  • A strong work ethic and high levels of self motivation
  • A flexible approach and attitude
  • Excellent team skills
  • Great PC skills
  • Previous experience in a high volume environment/busy workload

What is on Offer:
  • Permanent Full-Time position
  • $48 - 52K + Super (based on experience)
  • Brisbane CBD + Work from home
  • Monday to Friday anywhere between 8.00am & 6.00pm Monday to Friday. 
  • Comprehensive Induction and Skills based Training
TactiCall has deployed the most up to date technologies available to the industry to enable this role to enjoy maximum success in a fast paced, ever changing, dynamic environment.

Consultant

Kris Degraaf

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