- Full Time Temp - Acacia Ridge
- Vocational Education
- Inbound Service
- Providing high level customer service
- Handle complex customer enquiries and conflict resolution
- Assisting over a range communication channels - predominantly call centre but email and web chat
- Accurately and promptly process enrolments, enquiries and payments
- Ad hoc administration duties
- identify and convert potential clients via inbound calls
Successful Candidates will have:
- Previous high volume customer service experience
- Contact Centre experience is a distinct advantage
- High Level communication skills
- Ability to navigate multiple systems
- Ability to learn large amounts of information quickly.
These positions are temporary casual opportunities available to commence next week for training. The roles are initially until end August with strong likelihood of extension based on business needs and performance. This position is remunerated at $36.50/hr + super working approximately 36.25 - 38hrs per week.
Please be aware that a pre-employment criminal history check and medical checks may be undertaken.
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