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Multiple Client Service Officers

Multiple Client Service Officers

Contract type: Temporary
Location: Ipswich
Specialisation: Temporary
Date: 2020-11-15
Salary: $30 - $40 per hour, Benefits: $36.50/hr + Super
Reference: JO-2011-4329
Contact name: Kris Dowling
Contact email:

Job description

  • State Government Business Unit
  • Ipswich Location
  • Long Term
We have multiple opportunities for customer service professionals with our State Government Client. Commencing In December and based at Ipswich with an offering of contracts of up to 6 months. Extensions are possible.

As a Client Service Officer you will be working in a high volume phone based environment providing exceptional customer service in line with relevant legislation, policy and procedures. 

Successful candidates will have the following: 
  • Prevpiuos Contact Centre experience with both high volume inbouind and outbound calls.
  • Previous debt collection experience in a service focussed environment is favourable
  • Superior negotiation and administration skills including a keen eye for detail and ability to priorities tasks
  • Passion for providing exceptional customer service experiences 
  • Excellent communication skills - written and verbal 
  • Ability to work within a team environment towards KPI's, Targets and Team Goals 
  • Ability to interpret and apply legislation and policy standards to customer scenarios
  • Please note that Criminal History Checks will be required. 
You will work predominantly business hours Monday to Friday. You will be remunerated at $36.50/hr + Super working approximately 36.25hrs/wk.

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Apply now by clicking the link and attaching your current resume. As a temporary casual on TactiCall's payroll you will not accrue annual or personal leave.


Kris Degraaf

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