Job description
- Full Time Temporary
- Student Enquiry Customer Service
- Vocational Education/Training Provider
Our client, a vocational education leader is seeking multiple Contact Centre Consultants. As a Contact Centre Consultant you will be key to delivering accurate information to student regarding courses and general enquiries. Supporting our clients peak period, these roles will be high volume student communication through inbound and outbound calls.
Key Responsibilities:
- Couse information provision
- Outbound follow up calls with students
- General administrative support duties
- Student management systems database and maintenance
When will I do it?
- These roles are temporary positions available to commence 1st December with a duration through until 13th February 2026
- You will work full-time hours 37.5hrs/wk during normal business hours Monday to Friday with some overtime required
- Initial training is for 1-2 weeks (30-32hrs/wk)
- These positions will be based at Mt. Gravatt and remunerated at $44.44/hr + Super
*NOTE* There is a 2 week compulsory campus closure over Christmas however you must be available every other day of the assignment.
What will I bring to the role?
- Contact Centre experience within a high volume environment is a must!
- Reliability and a firm commitment to the duration of the contract
- A positive attitude is essential, as it contributes to a healthy and productive work environment and team culture.
A compulsory criminal history check will be conducted for shortlisted candidates.
Candidates on Working Holiday Visas will be considered.
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