Full-Time & Part-Time Customer Service Consultants | Child Care

• CBD Location - great office facilities!
• Permanent position
• WFH Hybrid opportunities

Our client is a privately held provider of early childhood education, owning and operating over 255 child care centers throughout Australia, with a presence in Queensland, New South Wales, Victoria, Western Australia Northern Territory and the ACT.

The Position:

Manage inbound and outbound calls from families seeking early childhood education services. This can include booking families into center visits, talking through payment options and pricing as well as general information provision. In a scripted environment, speaking to customers with an empathetic tone who have already shown an interest in the companies options. After some time in the role, you may be required to make occasional warm outbound calls.
 

To be successful in the role:

• Previous experience in a contact center environment
• High level of accuracy and attention to detail
• Excellent communication skills
• Empathy and warmth when dealing with customers
• The ability to learn on the job and adapt to new systems quickly
• Reliability and maturity

 

What is on offer:

• Monday to Friday between 7am and 7pm (with a 5pm finish on Fridays!)
• Full Time & Part Time permanent roles renumerated at $60,000 + superannuation
• An immediate start after client interview and clearances
• Fantastic team culture and beautiful inner city office

How to Apply:

These roles commence immediately. Click Apply and attach an up to date resume today.

Due to the nature of this position a pre-employment criminal history may be required.

For more positions visit www.tacticall.com.au where you can also stay in touch with new jobs by liking us on facebook and following us on twitter and Linkedin.